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Personalised attention and transparency
There is personalised attention to every individual customer and solutions are tailor made to suit their needs
There is absolute transparency in transaction. No work is done without prior consumer approval and every cost element is explained in detail. Even the replaced parts are returned to the consumer, post service.
Each BikeZone has an expert team of mechanics specially trained by the Castrol training team. The mechanics are sufficiently trained to handle any brand of two wheeler.
High tech equipment
All BikeZones are equipped with appropriate equipment that are needed to service modern two wheelers. Hydraulic ramps and tools, greaselator, turbolater, electronic gas analyser are some of the special purpose equipment used at the BikeZone to ensure the bikes coming in are accorded the best of service.
Customers can relax at the air-conditioned clubhouse while their vehicles are being serviced. They can browse through reading material or watch their bike being serviced if they wish to.